Shipping policy
This Shipping Policy outlines how KORNAE processes and delivers orders placed on Kornae.com.
1. Order Processing
- Orders are typically processed within 1–3 business days
- Orders are not processed or shipped on weekends or public holidays
- Once your order is processed, you will receive a shipping confirmation email with tracking information
2. Shipping Destinations
KORNAE currently ships to:
- United States
- Select international destinations
Shipping availability and rates may vary depending on location.
3. Estimated Delivery Time
Estimated delivery times are as follows:
- United States: 4–7 business days
- International: 7–21 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or external factors beyond our control.
4. Shipping Fees
- Shipping costs are calculated at checkout based on destination and order weight
- Any applicable customs duties, taxes, or import fees are the responsibility of the customer
5. Tracking Information
Once your order has shipped, tracking details will be sent to your email.
Please allow up to 48 hours for tracking updates to appear.
6. Lost, Delayed, or Stolen Packages
KORNAE is not responsible for delays caused by shipping carriers.
If your package is marked as delivered but not received, or arrives damaged, please contact us at support@kornae.com within 7 days of delivery so we can assist you.
7. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
KORNAE is not responsible for orders delivered to incorrect addresses provided by the customer.
8. Policy Updates
KORNAE reserves the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon posting on Kornae.com.
📬 Shipping Support Contact
Email: support@kornae.com
Phone: +1(213) 338-7387
Address:
12100 Wilshire Blvd, Suite 800
Los Angeles, CA 90025
United States